Privacy Policy

We may collect personal information you provide directly when you create an account, purchase credits, or contact support. This can include your name, email address, profile image, and limited billing details required to complete transactions.

When you use Avatalk, we may collect audio inputs, prompts, reference images or frames you upload, generation parameters (such as resolution, duration, and video length), and the generated avatar video outputs. We also store basic metadata like timestamps and usage counts to improve quality and detect abuse. We do not use your generated videos, audio inputs, or prompts for external marketing without your explicit consent.

When you access or use Avatalk, we automatically collect certain information about your device and usage patterns. This includes IP address, browser type, operating system, referring URLs, device identifiers, and how you interact with our website, studio interface, and video generation features.

Avatalk uses cookies and similar tracking technologies to maintain your session, remember preferences, secure your account, and understand feature usage. You can instruct your browser to refuse cookies or to indicate when a cookie is being sent, but some Avatalk features may not function properly without them.

When you purchase credits for Avatalk, payments are processed securely by Stripe, our third-party payment provider. Avatalk stores your credit balance and transaction history but does not store full credit card numbers or CVV codes on our servers.

Avatalk does not intentionally collect sensitive personal information (such as government IDs, health data, or biometric identifiers) and does not knowingly collect data from children under 13. We do not sell your prompts, uploads, or generated videos to third parties.

We use collected information to provide and improve Avatalk's AI lip-sync video generation services, process your video generation requests, manage credits and billing, personalize your experience, ensure platform safety and abuse prevention, and communicate updates or support information.

Avatalk implements safeguards to protect against unauthorized access, alteration, disclosure, or destruction of personal information and generated videos. While we apply security and AI safety controls to reduce misuse, no method of transmission or storage is 100% secure. Users are encouraged to review generated outputs before use in production or public-facing contexts.

Avatalk integrates with third-party services for authentication, payment processing (Stripe), analytics, cloud storage, and AI inference. These providers maintain their own privacy practices. Avatalk shares only the minimum information necessary for those services to operate on your behalf.

We may update this Privacy Policy to reflect changes in Avatalk's services or applicable legal requirements. Material updates will be posted on this page with an updated effective date. Please review this page periodically for the latest information. Continued use of Avatalk following any update constitutes your acceptance of the revised policy.

If you have any questions or concerns about this Privacy Policy or how Avatalk handles your data, please contact us at support@longcatavatar.com.